Privacy policy

Privacy Policy

Omorphya Cosmetics is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website.

1. Information We Collect

We collect personal information when you interact with our website, including:

  • Contact Information: such as your name, email address, phone number, and shipping address.
  • Payment Information: credit card details and billing information, which are securely processed by our third-party payment processors.
  • Automatically Collected Data: such as IP addresses, cookies, and browsing activity to support site analytics and personalization.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders.
  • Send transactional communications, including order confirmations and shipping notifications.
  • Provide customer support and respond to inquiries.
  • Send marketing communications, including promotional emails and SMS notifications (with your consent).

3. Email Marketing

When you provide your email address, we may use it to send:

  • Transactional Emails: related to your order, such as confirmations and shipping updates.
  • Promotional Emails and Newsletters: containing special offers, product updates, and other relevant information.

You may opt out of email marketing at any time by clicking the "unsubscribe" link included in any marketing email or by contacting us at customerservice@omorphya.com.

4. SMS Marketing

By providing your phone number, you consent to receive text messages for marketing purposes. These messages may include promotional offers, product updates, and order information. You can opt out of SMS messages at any time by replying "STOP" to any text message received from us.

5. Data Protection & Sharing

Omorphya Cosmetics does not sell or share your personal information with third-party marketers. We may share your data with trusted service providers (e.g., payment processors, shipping providers) to facilitate your orders and deliver services. These providers are bound by strict data privacy agreements and are prohibited from using your data for other purposes.

6. Opting Out & Your Rights

  • Email Opt-Out: You may unsubscribe from promotional emails by clicking the "unsubscribe" link at the bottom of any marketing email.
  • SMS Opt-Out: You may stop receiving SMS messages by replying "STOP" to any message from us.
  • GDPR Compliance: If you are a resident of the European Union, you have the right to request access to your personal data, request corrections, or request deletion of your data. Please contact us at customerservice@omorphya.com to exercise these rights.

7. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy as needed. Any changes will be posted on this page, and continued use of the Site constitutes your acceptance of those changes. Please review this policy periodically to stay informed about how we protect your data.

Effective Date: November 1, 2024

For any questions or concerns regarding this Privacy Policy, please contact us at customerservice@omorphya.com.